Privacy policy

Privacy Policy

1. Introduction

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website Bozark (“Website”) or place an order.
We process your data in accordance with the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).

By using our website, you agree to this Privacy Policy.

2. Controller Responsible for Data Processing

The controller responsible for processing your personal data is:

Bozark
www.bozark.de
Email: info@bozark.de

3. Personal Data Collected

a) Data you provide directly

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Payment information (securely processed via payment providers)

  • Account/login details (if you create an account)

b) Automatically collected data

  • IP address

  • Device type

  • Browser type

  • Operating system

  • Pages visited

  • Date & time of access

  • Referrer URL

  • Cookies (see section 9)

c) Order and transaction data

  • Purchased products

  • Order value

  • Payment method

  • Order date

  • Delivery status

d) Communication data

  • Emails

  • Messages sent to customer service

  • Contact form data

4. Purpose and Legal Basis of Data Processing

We process your personal data for the following purposes:

To fulfill your order

Legal basis: Art. 6 (1) lit. b GDPR

  • Payment processing

  • Shipping your order

  • Providing invoices and order confirmations

To communicate with you

Legal basis: Art. 6 (1) lit. b GDPR

  • Customer service

  • Order-related messages

To improve our website and user experience

Legal basis: Art. 6 (1) lit. f GDPR (legitimate interest)

  • Analytics and performance monitoring

Marketing & newsletter (only with consent)

Legal basis: Art. 6 (1) lit. a GDPR

  • Email campaigns

  • Offers and promotions

Fraud prevention & security

Legal basis: Art. 6 (1) lit. f GDPR

  • Detecting unauthorized activities

  • Maintaining website security

5. Payment Providers

We use external payment service providers (e.g., Shopify Payments, PayPal, Klarna, Stripe).
Your payment data is processed directly by these providers and not stored on our servers.

6. Data Sharing

We only share your data when necessary:

a) Service providers

  • Shipping companies (e.g., DHL, DPD, UPS)

  • Payment providers

  • IT and hosting providers

  • Shopify (hosting and shop platform)

b) Legal obligations

Data may be disclosed if required by law (Art. 6 (1) lit. c GDPR).

We never sell personal data to third parties.

7. International Data Transfers

Since our shop is hosted by Shopify, data may be processed in:

  • the EU

  • Canada

  • the USA

Shopify uses appropriate safeguards (Standard Contractual Clauses – SCCs).

8. Storage Duration

We store personal data only as long as necessary:

  • Order data: 10 years (legal retention period under German tax law)

  • Account data: until the account is deleted

  • Newsletter data: until unsubscribed

  • Cookies: see section 9

9. Cookies & Tracking Technologies

We use cookies to:

  • enable essential shop functions

  • analyze website performance

  • store user preferences

  • support marketing tools

You can manage or disable cookies in your browser settings.
Where required, we only set cookies with your consent (Art. 6 (1) lit. a GDPR).

10. Your Rights Under GDPR

You have the following rights:

  • Right of access (Art. 15 GDPR)

  • Right to rectification (Art. 16 GDPR)

  • Right to erasure (Art. 17 GDPR)

  • Right to restrict processing (Art. 18 GDPR)

  • Right to data portability (Art. 20 GDPR)

  • Right to object (Art. 21 GDPR)

  • Right to withdraw consent (Art. 7 (3) GDPR)

To exercise your rights, contact us at:
info@bozark.de

11. Security

We protect your data using technical and organizational measures such as:

  • SSL encryption

  • Access restrictions

  • Secure passwords

  • Regular security checks

12. Hosting by Shopify

Our online shop is hosted by Shopify International Ltd.
Shopify provides the e-commerce platform and processes data as a data processor in accordance with GDPR.

Further information can be found in Shopify’s privacy policy.

13. Newsletter

If you subscribe to our newsletter, we use your email address exclusively for this purpose.
You can unsubscribe at any time via the link included in every email.

14. Contact Form & Customer Service

When you contact us, we process the data you provide in order to respond to your inquiry.
Legal bases: Art. 6 (1) lit. b and Art. 6 (1) lit. f GDPR.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
The latest version is always available on our website.

16. Contact

If you have any questions about this Privacy Policy or your personal data, contact us:

Bozark
Email: info@bozark.de